Privacy Policy

Last updated: 26 February 2025

2. Data we collect

At yuGraphik we only collect data that you voluntarily provide through the contact form:

  • Name: to address you personally.
  • Email address: to respond to your enquiry.
  • Message: the content of your enquiry or request.

We do not collect sensitive data (health, ideology, religion, etc.).

3. Purpose of processing

Data provided via the contact form is used exclusively to:

  • Respond to your enquiries and information requests.
  • Manage the commercial relationship if you engage our services.
  • Send you information about our services if you give your express consent.

4. Legal basis for processing

  • Performance of a contract: where processing is necessary to manage the commercial relationship.
  • Legitimate interest: to handle your enquiry and improve our services.
  • Consent: for the sending of commercial communications, when you expressly authorise it.

5. Recipients of data

Your data will not be transferred to third parties except where required by law. We may share information with technology service providers acting as data processors under contract and in compliance with the GDPR.

6. International transfers

Some of our technology providers may be located outside the European Economic Area. In such cases, we ensure that processing is carried out with appropriate safeguards (standard contractual clauses approved by the European Commission or other recognised mechanisms).

7. Retention period

Data will be retained for as long as necessary to handle your enquiry or, where a commercial relationship exists, for the duration of the contract and the applicable limitation period for legal claims (generally 5 years under the Civil Code).

8. Your rights

In accordance with the GDPR and Organic Law 3/2018 (LOPDGDD), you have the right to:

  • Access: to know what data we process about you.
  • Rectification: to correct inaccurate or incomplete data.
  • Erasure: to request deletion of your data when no longer needed.
  • Objection: to object to processing in certain circumstances.
  • Restriction: to request that we restrict the processing of your data.
  • Portability: to receive your data in a structured, readable format.
  • Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise your rights, write to: info@yugraphik.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

9. Security

yuGraphik applies appropriate technical and organisational measures to ensure a level of security appropriate to the risk, protecting your data from unauthorised access, accidental loss or destruction.

10. Amendments to this policy

We may update this Privacy Policy to reflect legislative changes or changes to our practices. We will notify you of significant changes through the website.